There are many adages about asking the right questions. Basically, if you ask the right questions, you can learn a lot about people. This hits me every day in my conversations with prospects and clients. Slight changes to questions or much more direct questions can alter an entire conversation -- for the better.
Read MoreThis communication not only marks the respectful end of current engagement efforts but, paradoxically, in many cases it will also enhance conversion rates and enrich an outreach cadence.
Read MoreReading the room is the silent language of success in sales. It's about listening with your eyes as much as with your ears, decoding the silent expressions of approval, hesitation, or dissent. It transforms the salesperson from an outsider pushing a product to an insider advocating for solutions that resonate on a deeper level.
Read MoreIn business and, yes, in many other areas of life, one truth remains constant: the pursuit of improvement is endless, and it needs to be. This is particularly true when we talk about conversion rates, a vital metric that serves as a barometer for business success and efficiency.
Read MoreMany companies, in an effort to minimize costs, may be tempted to hire less experienced sales leaders or promote such individuals from within the organization. However, what they easily fail to realize is that the cost of hiring an amateur can far exceed the expense of investing in a professional sales leader.
Read MoreAs a startup CEO, the decision to hire your first Sales VP holds significant weight in shaping the trajectory of your company. While personal chemistry between you and the finalists may seem appealing, it's essential to recognize the potential risks of relying too heavily on this factor in the final decision-making process.
Read MoreIn the world of sales, the pursuit of perfection is an endless journey. An almost infinite number of experts have delved into the subject, each offering their unique insights and strategies. But why is this topic so crucial? The answer is simple: "Perfecting your sales process and perfecting the management and repeatability of that process leads to more deals and more revenue for your business."
Read MoreApologizing isn't just a learned behavior; it's a critical component of a business growth strategy. When you apologize to a dissatisfied customer, it can lead to reduced returns, enhanced brand reputation, customer loyalty, increased recurring revenue, and even the avoidance of legal challenges.
Read MoreWork services platforms like Uber and DoorDash are outcome-focused. Temporary staffing platforms such as Allegis and Randstad incorporate more traditional staffing services including background checks and time tracking. Talent platforms like Upwork and Fiverr are primarily concerned with connecting clients to freelancers who are not employed by the platform itself.
Read MoreDespite a challenging economic climate, startups are well-positioned to accelerate efficient growth this year. Even the slightest performance improvements amplify growth, fueling already motivated employees and stakeholders. Speed and agility are powerful when building an efficient revenue machine.
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