Posts in Sales
The Perfect Apology: Handling Mistakes with Grace

Effectively apologizing to a disheartened customer transcends its basic function—it becomes the linchpin that reduces product returns, amplifies brand reputation, secures the allegiance of steadfast patrons, augments recurring revenue streams, and, in certain instances, even circumvents potential legal entanglements.

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Building an Accountability Culture in Sales Teams

When both sales reps and sales leaders are held accountable for their actions and results, it fosters a sense of ownership, trust, and transparency within the team. How do you build an accountability culture in a sales team?

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Haunted by Sales Mistakes? Let's Overcome Them!

Seasoned salespeople understand that success in this field is not merely about making a pitch but rather about building relationships, understanding customer needs, and using a proven process. However, even the best sales professionals can stumble and make mistakes that hinder their progress.

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Finding Your Superpower: Unleash Your Full Potential in Sales

Identifying your superpower is even more important as a Fractional Executive. How do you stand out from the crowd? Not by stating that you can do anything for anyone. Even though, after several decades of professional growth, many Fractional Executives have done nearly everything in their profession, to the point that many resumes look alike.

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9 Ways to Deal with Rejection in Sales

A rejection is an outright dismissal or refusal of the proposal. It does not require a reason, it is not negotiable, nor is there a future or next step. Rejection is the worst.

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6 Best Practices for Managing Up as a Leader

Perhaps the most important skill to master is figuring out how to be a genuine source of help — because managing up doesn’t mean sucking up. It means being the most effective employee you can be, creating value for your boss and your company.

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Ultimate Success Requires Alignment Between Product and Sales

Sales-led growth and product-led growth are distinct strategies, each with its own set of priorities and approaches. And successful growth strategies always require an alignment between sales and product. And that also means aligning the investment.

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The 3 E’s of Selling in a Recession

By experimenting with new strategies, increasing your efforts, and executing your sales activities with precision, you can not only weather the storm but also position your business for long-term success.

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Musings on Managing Pipeline and Clients During the Slower Summer Months

Will business grind to a halt for a chunk of the summer?  Do we leave clients and prospects alone during the summer -- or keep a cadence of communications? 

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Don’t Ever Say These 10 Phrases in a Negotiation

Negotiations can be tricky and they have the potential to turn sour if you're not thoughtful and deliberate in how you approach them. The phrases listed here have the potential to undermine your position and put you at an unnecessary disadvantage in these kinds of conversations.

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