Seasoned salespeople understand that success in this field is not merely about making a pitch but rather about building relationships, understanding customer needs, and using a proven process. However, even the best sales professionals can stumble and make mistakes that hinder their progress.
Read MoreSomeone that is unoriginal, a Leader whose words lack any sense of originality. And worse, they are directly regurgitating – repeating without analyzing or comprehending - what others have said before.
Read MoreIt is a very personal list. Because what I may consider bad Sales Management is looked upon very favorably by someone else. So, what follows is simply the summary of observations and interpretations over decades of working as and with Sales Managers.
Read More… put a process in place that ensures that the GM sees every review and personally calls every customer that has had a negative experience. The conversation would start with an apology (“I am very sorry for your experience …”) and gratitude (“Thank you for letting us know …”).
Read MoreIt is a very personal list. Because what one person may consider bad sales management is looked upon very favorably by someone else. There are also contradicting professional opinions on the same management style.
Read MoreThey are extroverted, at first sight charming, intelligent, and busy leaders. They create their own “chaos and crisis,” then going about solving the very chaos and crisis they personally directed and created. He/she rarely sees a link between themselves and the chaos.
Read MoreRespect time, yours, and others. If you tell someone you can meet at a certain time, you have made a promise. Being on time shows others that you are a person of your word, that you are dependable, and your word can be trusted.
Read MoreToday’s job descriptions for Sales Executives: (1) they are ambiguous and nebulous; (2) they are a reflection of diverse corporate cultures; and (3) they may/may not resonate with the reader.
Read MoreWhy do Sales Leaders do all these things and drive their people away? Maybe it is not their fault. They were put into a leadership position by someone else who is likely themselves a bad leader and who also does not understand how to identify, live, and coach leadership. A vicious cycle ready to be broken.
Read MoreWhat has been your worst buying experience? Mine continues to be buying a car. The process is broken, ripe for re-engineering and disruption. The proverbial car salesman is not dead! And they all attend the same old school of playing games.
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