Posts in Motivation
Reliability Is an Undervalued Currency

Reliability is the promise that a product will function as expected, a quality so fundamental that its absence can mean the difference between a product's success and its prompt rejection by consumers. We are drawn, almost instinctively, to products that seamlessly integrate into our lives, epitomizing the concept of 'just working'.

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How to Trigger Self-Reflection in a Low-Performing Employee

Feeling disappointed in oneself is motivation to change, maybe the strongest motivation of all. And as a leader, how do you trigger this in a team member that is underperforming and who you want “to see the light?”

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Mastering the Art of Apologizing in Sales

Apologizing isn't just a learned behavior; it's a critical component of a business growth strategy. When you apologize to a dissatisfied customer, it can lead to reduced returns, enhanced brand reputation, customer loyalty, increased recurring revenue, and even the avoidance of legal challenges.

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The Unique Challenges of Interviewing Fractional Executives for Sales Roles

Interviewing fractional executive candidates for sales roles requires a tailored approach, focusing on their immediate skills, task-specific effectiveness, and alignment with the organization's goals. While cultural fit remains important, it should complement the candidate's job fit within the unique context of fractional roles. By considering these factors, companies can make informed decisions when hiring fractional executives for their sales teams.

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Micromanagement as a Fractional Chief Commercial Officer

Micromanagement is one of the most common pitfalls as a Fractional Chief Commercial Officer—and one of the biggest employee complaints. According to Merriam-Webster, micromanagement is defined as "to manage especially with excessive control .

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Top 6 Reasons You Need a Sales Leader at the Helm of Your Team

Much has been written about the difference between management and Sales Leadership. While many professionals experience management during their careers—setting goals, evaluating performance, and establishing work rules—true Sales Leadership is something entirely different.

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Sales-Centric or Omphaloskepsis? What’s Your Organization’s True Orientation?

I believe sales-centric and customer-centric orientations are inherently the same. In today’s transparent and competitive markets, you simply cannot sell successfully without putting the customer front and center.

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The Commitment of a Fractional Executive

Their future work relies upon referrals and a successful track record. Interim and Fractional Executives are paid on the understanding of goals and objectives being performed and delivered, and not merely based on attendance.

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9 Ways to Deal with Rejection in Sales

A rejection is an outright dismissal or refusal of the proposal. It does not require a reason, it is not negotiable, nor is there a future or next step. Rejection is the worst.

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A Blast from the Past: The Commission-Only Sales Rep

A salesperson not accepting a commission-only sales role does not mean that they aren’t “hungry and motivated” or “they don’t believe in themselves.” It means they are smart.

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