Posts in Tools and Lists
Fearlessly Asking All the Right Questions

Now it is time to take a look at what questions to ask. Here are 75 questions, grouped by their intent or their situational setting in the sales process.

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Sales Stress

US News lists the sales manager among the most stressful jobs one can have, and a survey by Thrive Global found 67% of reps are close to reaching burnout. In another survey by online career database PayScale, the sales account manager was ranked as the second most stressful job, with 73 percent of respondents rating the role as "highly stressful."

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The Role of Trust in Sales and Leadership

Trust is both an emotional and logical act. It is the firm belief in the reliability, truth, ability, or strength of someone or something, without the proof. Trust is important in all aspects of life, and making the decision to make a purchase requires a lot of it.

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Phrases That People (And Clients) Like to Hear

Salespeople are continuously looking for ways to create positivity in their engagement with clients: being excited about sharing the innovative nature of their product, or an exceptional ROI. This can also be achieved by using the phrases below. They make people smile. 

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Never Assume, Always Ask

It is easy to do, it is convenient when the truth fits one’s own thinking, it is quick as no time is needed to check, it is comfortable as all debate is avoided, and it often happens unconsciously. And it is a trap, one that we all fall into way too easily.

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Self-Reflection

Researchers have shown that we think more than 50,000 thoughts per day, of which more than half are negative and more than 90% are just repeats from the day before.

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The 10 Types of Innovation

How do you tell your R&D team that while you value their work, their innovation on Product Performance matters the least to customers? The executive I was with has had this very conversation and was able to demonstrate how, for his business, Customer Engagement was the most impactful type.

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Optimism When the Going Gets Tough

Among all the blogs, newsletters, and publications that I follow, there was a recent uptick in the content on optimism. After months of news on pandemic, closure, stay-at-home, and recession, I guess we all can use some good news.

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Soft Skills in Sales Leadership

When hiring for sales positions, I rarely paid attention to formal education, the school attended or degree obtained, or even the name dropping of sales trainings. I was looking for relevant experience and soft skills, defined as desirable qualities that do not depend on acquired knowledge.

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