Apologizing isn't just a learned behavior; it's a critical component of a business growth strategy. When you apologize to a dissatisfied customer, it can lead to reduced returns, enhanced brand reputation, customer loyalty, increased recurring revenue, and even the avoidance of legal challenges.
Read MoreWork services platforms like Uber and DoorDash are outcome-focused. Temporary staffing platforms such as Allegis and Randstad incorporate more traditional staffing services including background checks and time tracking. Talent platforms like Upwork and Fiverr are primarily concerned with connecting clients to freelancers who are not employed by the platform itself.
Read MoreDespite a challenging economic climate, startups are well-positioned to accelerate efficient growth this year. Even the slightest performance improvements amplify growth, fueling already motivated employees and stakeholders. Speed and agility are powerful when building an efficient revenue machine.
Read MoreInterviewing fractional executive candidates for sales roles requires a tailored approach, focusing on their immediate skills, task-specific effectiveness, and alignment with the organization's goals. While cultural fit remains important, it should complement the candidate's job fit within the unique context of fractional roles. By considering these factors, companies can make informed decisions when hiring fractional executives for their sales teams.
Read MoreMuch has been written about the difference between management and Sales Leadership. While many professionals experience management during their careers—setting goals, evaluating performance, and establishing work rules—true Sales Leadership is something entirely different.
Read MoreI believe sales-centric and customer-centric orientations are inherently the same. In today’s transparent and competitive markets, you simply cannot sell successfully without putting the customer front and center.
Read MoreA scaleup business faces cash flow issues, a founder wearing too many hats, and an inability to afford full-time senior sales leadership. If any of this sound familiar, your company is likely at a critical juncture when bringing in an Fractional Sales Leader could be the perfect solution.
Read MoreFractional Sales Leaders play a pivotal role in sales training and enhancing the salesmanship of existing teams. They excel in delivering effective sales training, ensuring businesses achieve their revenue targets while empowering their sales teams.
Read MoreA sales team without a leader is like a ship without a captain or a sports team without a coach. When a business loses, or never had, a Fractional Chief Revenue Officer, there’s a clear void that must be filled.
Read MoreNavigating the nuances of communication can sometimes resemble a puzzle, especially when prospects offer the ambiguous directive: "Reach out again in about 6 months." It's a phrase that's both promising and enigmatic, often leaving individuals pondering its true significance in the context of professional relationships and opportunities.
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