Posts in Communication
Motivation 101 for Sales Leaders

Following the logic, one would think that a successful individual contributor is also a great motivational leader. Well, it ain’t so! Hence, Motivation 101. What are motivators that are available to a Sales Leader?

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Phrases That People (And Clients) Like to Hear

Salespeople are continuously looking for ways to create positivity in their engagement with clients: being excited about sharing the innovative nature of their product, or an exceptional ROI. This can also be achieved by using the phrases below. They make people smile. 

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Thank You

Gratitude is not just a once-a-year expression used during Thanksgiving, performance appraisals, or annual meetings. It's a daily necessity for sales professionals whose goal it is to provide value for as many people as possible.

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What Makes a Great Sales Pitch Not Salesy?

The sales profession is not among the most admired. There even is a term, salesy, to describe a person or an approach to selling in an unaware, aggressive, and superficial manner. As I think about what makes a sales pitch great, I would argue that by their very nature, every sales pitch is salesy.

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The Price Question

When someone says, 'Just tell me the price,' I just tell them the price. Someone who says that clearly has their guard up. This person likely doesn't want to be sold. You won't get anywhere trying to dissuade them from jumping right into pricing. They'll likely dig their heels in even further and feel like you're hiding something.

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The Leadership Conversation

Considering everything else equal, and needing to decide on one format, which is the best? I will go out on a limb and say: face-to-face one-on-one oral communication, aka a conversation, is the best opportunity to ensure the sender and receiver can get on the same page.

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The Power of Asking Questions ... And There Is No Downside!

Try to practice asking more questions in your everyday conversations. Instead of telling someone something, ask them a question. Intelligent questions stimulate, provoke, inform and inspire. Questions help us to teach as well as to learn.

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