Posts in Best Practice
The Psychology Of Discounting

When you are discounting, you are saying to your customer that you don’t believe enough in what you’re selling that you think you can sell it for the standard price. As soon as you offer a discount, your prospect immediately loses confidence in you and sees that you don’t stand behind what you’re trying, wholeheartedly, to sell to them.

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Smart Risks and Big Rewards

You might want to change your mindset regarding risk. Rather than perceiving risk as negative, you should view it as a balanced focus on both the downside of taking risks and not taking risks. A limiting mindset versus a liberating mindset.

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The Price Question

Be upfront with them immediately if you can, but if you need more information to present a fair, accurate estimate, ask for it. Try to have a more thorough conversation to understand your prospect's business operations and the needs that come with them.

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The Peter Principle

The data showed that the best salespeople were more likely to (a) be promoted and (b) perform poorly as managers — the conclusion: The Peter Principle is real. The most productive worker is not always the best candidate for manager.

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Thank You - A Culture of Gratitude

There are surveys that suggest that not enough people say “Thanks” in the office. Research says that only 10% of adults say “Thanks” to a colleague every day, and just 7% express gratitude daily to a boss.

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